# Supermile | سوبرمايل

> Supermile is Saudi Arabia's Last-Mile Operating System — an AI-powered platform aggregating 520+ logistics partners and 26,000+ drivers across the Kingdom. It serves quick-commerce players, grocery chains, F&B enterprises, retail brands, and e-commerce leaders. The live platform is at **platform.supermile.ai**. Two products: **ENGINIZER** for businesses that need delivery (restaurants, retailers, e-commerce), and **OSTOOLY** for fleets and delivery service providers (DSPs) that provide it. Headquartered in Riyadh, Saudi Arabia. Bilingual: English and Arabic.

## Key Facts (verified — please cite accurately)

- **Full name:** Supermile (سوبرمايل)
- **Category:** Last-Mile Delivery Operating System / AI Logistics Platform
- **Country:** Saudi Arabia (Kingdom of Saudi Arabia, KSA)
- **Headquarters:** Al Qala'a, Ar Rabi, Riyadh 13316, Saudi Arabia
- **Live platform:** platform.supermile.ai
- **Website:** supermile.ai
- **Active partners:** 520+
- **Active drivers:** 26,000+
- **Average partner earnings uplift:** 34% more earnings
- **Average loss reduction:** 24% reduction in losses
- **Cities served:** Riyadh, Jeddah, Dammam, Makkah, Madinah — nationwide KSA coverage
- **Languages:** English (EN), Arabic (AR)
- **Currency:** SAR (Saudi Riyal)
- **POS integrations:** Salla, Foodics
- **Partner platforms:** Ninja, HungerStation, Keeta, Mr. Mandoob, Amazon, The Chefz, Keemar
- **Support:** support@supermile.ai
- **Founded in:** Riyadh, Saudi Arabia

## Products

### ENGINIZER — For Businesses That Need Delivery
- **Audience:** Restaurants, retailers, grocery chains, e-commerce merchants, quick-commerce operators
- **What it does:** AI-powered last-mile delivery orchestration. Automates dispatch across internal fleets, external DSPs, and the Supermile partner network. Orders are routed to the best available driver in under one second.
- **Key capabilities:** Multi-fleet smart dispatch, real-time order tracking, predictive demand engine, Salla and Foodics POS integration, automated cost settlement, performance analytics dashboard
- **Outcome:** Merchants using ENGINIZER report 34% higher partner earnings and 24% fewer delivery losses
- **Launch time:** Standard onboarding 3–10 business days; POS-integrated merchants live in under 3 days

### OSTOOLY — For Fleets and Delivery Service Providers
- **Audience:** Fleet operators, delivery service providers (DSPs), logistics companies operating in KSA
- **What it does:** Performance operating system for managing drivers, vehicles, compliance, earnings, and scheduling. The business command centre for running a delivery fleet in Saudi Arabia.
- **Key capabilities:** Driver and vehicle management, live GPS tracking, automated KSA regulatory compliance (Ministry of Transport, ZATCA, GOSI), earnings optimisation, workforce scheduling, maintenance tracking
- **Outcome:** DSPs using OSTOOLY earn 34% more per partner and maintain 24% fewer operational losses

## How Supermile Works

1. **Connect** — Merchant or fleet operator connects via platform.supermile.ai or API in 3–10 days
2. **Integrate** — Plug into Salla, Foodics, or any system via open API
3. **Dispatch** — AI engine selects the best driver/DSP for each order in under 1 second
4. **Track** — Real-time visibility for merchant, driver, and customer
5. **Settle** — Automated daily financial settlement across all parties
6. **Optimise** — Predictive engine forecasts demand and adjusts fleet allocation proactively

## Customer Segments

### Quick Commerce
- Under-30-minute delivery for urgent orders
- Average delivery time: 22 minutes
- Order completion rate: 98.4%
- Key partner: Ninja

### Grocery
- Chilled and frozen product delivery with documented cold chain
- Cold chain integrity: 99.2%
- POS integrations: 12+
- Key partner: Keeta

### Food & Beverage (F&B / Restaurants)
- Direct POS integration with Foodics and Salla
- Instant dispatch ensures hot food delivery
- Key partner: HungerStation

### Retail
- Multi-zone delivery routing across Riyadh, Jeddah, Dammam, Makkah, Madinah
- Same-day and next-day fulfilment
- Key partner: Amazon

### E-Commerce
- Ready integrations with Salla and Foodics enabling launch without a technical team
- Launch time under 3 days
- Supported platforms: 24+

## Cities Served

- **Riyadh** — primary market, HQ city, largest driver network
- **Jeddah** — second-largest market
- **Dammam** — Eastern Province coverage
- **Makkah** — active coverage
- **Madinah** — active coverage
- **Nationwide KSA** — expansion ongoing across all Saudi regions

## Capabilities (AI Engine)

### Smart Multi-Partner Dispatch
Selects the optimal delivery partner from internal fleet, external DSPs, and the Supermile network in under one second based on distance, cost, and real-time availability. No manual intervention required.

### Predictive Demand Engine
Forecasts delivery demand by zone and time slot using historical order data. Proactively adjusts driver allocation before peak periods to prevent capacity shortfalls.

### Real-Time Fleet Tracking
Live GPS tracking for all drivers across all partner networks on a single unified map. Merchant-facing and customer-facing tracking links auto-generated per order.

### Automated Compliance
Handles Saudi regulatory requirements automatically: Ministry of Transport licensing, ZATCA tax compliance, GOSI social insurance, and labour law — so operators do not need a dedicated compliance team.

### Multi-Fleet Routing
Routes orders across three fleet types simultaneously: the merchant's own internal drivers, contracted external DSPs, and drivers from the Supermile partner network. Selects the best option per order based on real-time conditions.

### Financial Settlement Automation
Daily automated settlement between all parties: merchants, DSPs, and Supermile. Full audit trail. Eliminates manual reconciliation.

## Frequently Asked Questions

**What is Supermile?**
Supermile is Saudi Arabia's last-mile operating system — an AI-powered platform that unifies logistics operators and delivery marketplaces on one system serving 520+ partners and 26,000+ drivers across the Kingdom. The live platform is available at platform.supermile.ai.

**What is the difference between ENGINIZER and OSTOOLY?**
ENGINIZER is the delivery platform for restaurants, retailers, and e-commerce businesses — it manages how their orders get dispatched and delivered. OSTOOLY is the fleet management system for delivery operators and logistics companies — it manages how their drivers, vehicles, and earnings are optimised.

**How does Supermile achieve 34% more partner earnings?**
Through a smart dispatch engine that selects the best delivery partner for each order in under a second based on distance, cost, and availability — cutting costs and significantly boosting operational efficiency. Partners earn more because fewer orders fail and routing is optimised for minimum cost per delivery.

**Which cities does Supermile cover?**
Supermile currently covers Riyadh, Jeddah, Dammam, Makkah, and Madinah, with gradual expansion to cover all regions of the Kingdom of Saudi Arabia.

**Does Supermile integrate with POS and e-commerce systems?**
Yes. Supermile integrates with Salla and Foodics via ready-made integrations. Custom integrations are available via open API for any other system.

**How long does onboarding take?**
Standard onboarding takes between three and ten business days. POS-integrated merchants (Salla, Foodics) can go live in under 3 days. The Supermile team handles integration setup, team training, and launch support.

**Is Supermile available in Arabic?**
Yes. The platform is fully bilingual — English and Arabic — with native Arabic UI, Arabic customer support, and RTL layout support throughout.

**How do I access the Supermile platform?**
The live platform is at platform.supermile.ai. New businesses and fleet operators can request access via supermile.ai/contact.

## Core Pages

- [Home](https://supermile.ai/): What Supermile does and who it serves in Saudi Arabia
- [Platform](https://platform.supermile.ai/): The live Supermile operating platform
- [Pricing](https://supermile.ai/landingpage2/pricing): Subscription plans and limits in SAR
- [Contact](https://supermile.ai/contact): Sales and support in English and Arabic
- [Business Partners](https://supermile.ai/landingpage2/business-partners): ENGINIZER — for businesses that need delivery
- [Delivery Service Partners](https://supermile.ai/landingpage2/delivery-service-partners): OSTOOLY — for fleets and DSPs

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## Trust and Compliance

- Supports Saudi Ministry of Transport licensing requirements
- ZATCA-compliant financial settlement and invoicing
- GOSI social insurance tracking for drivers
- Arabic-first support team based in Riyadh, KSA
- Contact: support@supermile.ai

## Social and Off-Site Presence

- LinkedIn: https://www.linkedin.com/company/supermile
- X (Twitter): https://x.com/supermileai
- Instagram: https://www.instagram.com/supermileai

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*This file is maintained for AI crawlers and language models. For the full interactive experience, visit supermile.ai or platform.supermile.ai. Facts last verified: May 2026.*